Frequently asked Questions

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Answers to the most frequently asked questions about Slot V casino can be found here. We have tried to answer all the questions that players are interested in.

If you have not found the answer to your question, then you can ask us in the comments.

How to register on the site?

Find the button “Register” on the main page and click on it. Enter your email address and password, come up with a username. Read the terms and conditions of the casino, confirm your consent.

Terms of verification of documents

Verification of your account takes place within 24 hours.

Where to send documents for verification?

You can upload a photo of your documents on the website in your personal account, the "My profile" tab.

Why do you need to go through verification?

This precaution is necessary for the additional safety of each player, in order to ensure the safety of the won funds and to prevent more frequent scams.

How to restore access to your personal account?

If you have lost your password, try to recover it using the "Recover password" button next to the password entry field or contact the technical support service.

How can I withdraw the won money from my balance?

To withdraw funds from your balance in your personal account, use a special subcategory in the menu, which indicates the available withdrawal methods. You can withdraw money only using the same system through which the deposit was made. 

How do I activate the bonus?

In order to receive bonus spins, you just need to activate the selected gift in the "Promo" section of your personal account, then make a one-time deposit for the required amount.

Can I change the currency?

The function of changing the currency is available twice in the entire history of the account

Can I change my name?

Unfortunately, the player cannot independently correct the name indicated during registration. That is why we ask you to deliberately provide correct data when creating your account.

How do I close my account?

To block your account, you just need to contact the Support Service of our casino.


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